Terms of Service

Last updated: 08/09/2025

Terms of Use

Welcome to Biyah, operated by Noor Innovations Ltd. By accessing or using our mobile application ("App"), you agree to comply with and be bound by these Terms of Use. If you do not agree with these terms, please do not use the App.

By using the App, you consent to our processing of your personal data as necessary to provide our matchmaking services, as detailed in our Privacy Policy.

1. Eligibility

You must be at least 18 years old to use Biyah. By using the App, you represent and warrant that you meet this requirement.

2. Account and Conduct

You are responsible for maintaining the confidentiality of your account information and for all activities that occur under your account. You agree not to use the App for any unlawful or prohibited purpose.

3. User Content

You are solely responsible for the content you upload, share, or otherwise make available through the App. Noor Innovations Ltd. does not endorse, verify, or guarantee the accuracy of any content submitted by users.

4. No Guarantees

Biyah is a platform for connecting individuals interested in marriage. Noor Innovations Ltd. does not guarantee any specific outcomes, including but not limited to successful matches or relationships.

5. User Disputes and Interactions

Important: Noor Innovations Ltd. will not be responsible for any disputes, conflicts, or issues that arise between members of the App. All interactions, communications, and relationships between users are solely the responsibility of the individuals involved.

We provide a platform for connection but do not:

  • Mediate disputes between users
  • Investigate or resolve conflicts between members
  • Take responsibility for the conduct or behavior of other users
  • Guarantee the safety, honesty, or intentions of any user

6. Community Guidelines & Content Moderation

Zero Tolerance Policy

Biyah has a zero-tolerance policy for:

  • Harassment, abuse, or threatening behavior
  • Inappropriate, offensive, or explicit content
  • Spam, fake profiles, or fraudulent activity
  • Any content that violates community standards or Islamic values

Content Reporting

Users can report objectionable content by:

  • Using the "Report User" button on any profile
  • Contacting support at info@biyah.app
  • Reporting through the app's safety features

Account Consequences

Violations may result in:

  • Content removal
  • Account warnings
  • Temporary or permanent account suspension
  • Legal action for serious violations

Content Moderation

We actively moderate content to ensure:

  • Profiles meet community standards
  • Photos are appropriate and respectful
  • Messages maintain respectful communication
  • All content aligns with Islamic values and British-Bangladeshi culture

7. Limitation of Liability and Harm Disclaimer

No Responsibility for Harm: Noor Innovations Ltd. will not be responsible for any harm, damage, or problems that arise from the use of this App, whether financial, emotional, physical, or otherwise.

This includes, but is not limited to:

  • Financial losses or damages resulting from user interactions
  • Emotional distress or psychological harm
  • Physical harm or safety issues
  • Identity theft or fraud
  • Property damage or loss
  • Business or career-related consequences
  • Any other direct or indirect damages

8. General Limitation of Liability

Under no circumstances shall Noor Innovations Ltd., its directors, employees, or affiliates be liable for any direct, indirect, incidental, special, or consequential damages arising out of or in connection with your use of the App. This includes, but is not limited to, any loss of data, personal injury, emotional distress, or financial damages.

The App is provided "as is" without any warranties of any kind, either express or implied. Your use of the App is at your sole risk.

9. Termination

We reserve the right to suspend or terminate your access to the App at our sole discretion, without notice, for conduct that we believe violates these Terms of Use or is otherwise harmful to other users or the operation of the App.

10. Indemnity

You agree to indemnify and hold harmless Noor Innovations Ltd. from any claims, liabilities, damages, or expenses arising out of your use of the App or violation of these Terms of Use.

11. Jurisdiction

These Terms of Use are governed by the laws of the United Kingdom. Any disputes arising under or in connection with these Terms shall be subject to the exclusive jurisdiction of the courts of the United Kingdom.

12. Changes to Terms

We may update these Terms of Use from time to time. Continued use of the App following any changes indicates your acceptance of the revised terms.

13. Contact Us

If you have any questions about these Terms of Use, please contact us at info@biyah.app.